Selecting A Contractor

WHICH CONTRACTOR BEST SUITS YOUR NEEDS?Use this questionnaire to interview and compare contractors. GS Mechanical Htg. & A/C, inc. BrandX BrandY
1. Have you been in business very long? Since 1993 (CAUTION! Only an experienced contractor can do your installation done correctly.) YES! ? ?
2. Can I have your street address? 257 N. Rutherford Road, Greer SC (CAUTION! Don’t do business with contractors who refuse to give you their street address.) YES! ? ?
3. Do you have an office staff?(CAUTION! Who’s going to respond to your questions, comments, concerns or complaints?) YES! ? ?
4. Are you licensed to do this type of work?(CAUTION! Your homeowner’s insurance does not cover work done by unlicensed contractors!) YES! ? ?
5. Are you insured to do this the type of work?(CAUTION! Your homeowner’s insurance may not cover an accident, injury or damage!) YES! ? ?
6. Will you guarantee the price quoted will be the final price, even if you overlooked something?(CAUTION! Beware of a low initial price followed by a price increase after the work has started!) YES! ? ?
7. Will you guarantee my ultimate satisfaction?(CAUTION! Get this guarantee in writing!) YES! ? ?
8. Will you use mats, drop cloths and shoe covers while working inside my home?(CAUTION! Damage to your property could raise your total cost of installation dramatically!) YES! ? ?
9. Will you clean up at the conclusion of each day’s work?(CAUTION! Most contractors do not include a thorough clean-up as part of the job!) YES! ? ?
10. Will you remove my old equipment and all debris from the premises?(CAUTION! “Disposal fees” tacked on at the end of a job are a common “hidden charge.”) YES! ? ?
11. Do you have a large enough staff to handle my needs?(CAUTION! Beware of companies with too small of a pool of knowledge to draw from!) YES! ? ?
12. Is there an extended warranty available?(CAUTION! A low price with a short warranty period can end up costing you money!) YES! ? ?
13. Do you place a high priority on warranty calls?(CAUTION! Most companies put warranties calls on the “back burner,” leaving you stranded!) YES! ? ?
14. Will your technicians be in a company uniform and driving a marked company vehicle?(CAUTION! Service people often bring others who don’t belong there to the jobsite!) YES! ? ?
15. Do you run a criminal background check on your employees?(CAUTION! Many service people have a history of theft and other crimes. Don’t be victimized!) YES! ? ?
16. Do you drug test your employees?(CAUTION! Most crimes committed by service people, such as theft, are by drug addicts!) YES! ? ?
17. Will the installers be employees of your company?(CAUTION! Many companies use subcontractors, which may not be insured or properly trained!) YES! ? ?
18. Will your installers arrive in a well maintained vehicle that won’t drip oil on my driveway?(CAUTION: Oil stains on your driveway can add to the cost of the service!) YES! ? ?
19. Do you specialize in residential service and replacements?(CAUTION: Don’t allow a new construction or heavy commercial specialist to work in your home!) YES! ? ?
20. Will all work meet or exceed existing codes?(CAUTION: Unless it’s specified in your contract, don’t assume this! Corrections are costly!) YES! ? ?
21. Will you be obtaining a permit?(CAUTION! Failure to obtain a permit in advance could cost you dearly!) YES! ? ?
21. Do you offer any payment options?(CAUTION! Sometimes the dollars saved on the price are made up in finance charges!) YES! ? ?
22. Do you have extended business hours?(CAUTION! Will you lose the money you save taking time off from work?) YES! ? ?
23. Do you do a “whole-house” analysis?(CAUTION! Occasionally the true source of your problem lies outside the actual equipment!) YES! ? ?
24. Will you guarantee my comfort?(CAUTION! Others may guarantee it’s “ properly sized,” but will not guarantee your comfort!) YES! ? ?
25. Is there a “No Lemon Guarantee?”(CAUTION! Manufacturers insist that defective equipment be “field repaired!”) YES! ? ?
26. Will you use a “sound dampening system?”(CAUTION! Skipping this important step will make your system unnecessarily noisy!) YES! ? ?
27. Will you mastic seal the joints in my ductwork? All newly installed ducts will be sealed(CAUTION! Mastic seal is the only way to properly seal ducts.) YES! ? ?
28. Is any maintenance included?(CAUTION! The only way to keep your equipment running properly is with regular maintenance.) YES! ? ?